Barbara D’Ovidio dice “Questo Master e’ stato un’esperienza positiva sia a livello lavorativo che a livello umano. Oltre ad aver seguito lezioni in
lingua inglese, utile per accedere in un business internazionale, ho avuto modo di far conoscenza con persone gioviali e farmi nuovi amici con i quali ho condiviso aspettative ed
esperienze. Inoltre, al termine del Master, mi e’ stata offerta un’eccellente opportunita’ di lavoro che mi ha permesso di praticare cio’ che ho acquisito
durante il corso e conoscere un team eclettico e affiatato grazie al quale mi sono vista aprire le porte per lavorare con buone opportunita’ di carriera.”
Ciro Campitiello scrive: al Project Manager Stefano Potorti’ “Ciao Stefano, sono Ciro, uno degli studenti che ha frequentato il Master che hai organizzato lo
scorso giugno. Ti sto scrivendo per farti sapere che, a seguito del periodo di training di 6 mesi presso lo Sheraton Park Lane, dove ho lavorato come coordinatore vendite, sono
stato assunto. Mi e’ stata offerta la posizione di Direttore Sviluppo Business per lo Sheraton Heathrow Hotel. Vorrei ringraziarti per tutto perche’, senza il Master,
non avrei avuto l’opportunita’ di lavorare per una catena quale Sheraton.”
Biagio Gaeta dice “Ho frequentato la prima edizione del Master e si e’ rivelata un’incredibile esperienza che mi ha portato molta fortuna. Il corso e’
stato veramente utile in quanto ha avuto un’impostazione pratica. Tutti i docenti sono professionisti. Per questa ragione sono molto piu’ focalizzati a darci
“consigli” piuttosto che definizioni tecniche.”
The Director of Sales – 51 Buckingham Gate Hotel – scrive:
“Dear Mr. Ligi Thank you very much for your email and I am sorry if I didn't receive your previous one earlier. I would be delighted to continue our partnership on having one of your graduates on an internship. I really enjoyed having Enrica with us for the last few months and I feel that both Enrica and myself, as well as the rest of the Sales and Marketing team found her internship very rewarding and of incredible help to us. Furthermore, I found Matteo a very good candidate and I shall be responding to his email today confirming that I will be very happy for him to join us as soon as he finds it suitable with a 3 month internship and if we wish to extend the period I will be happy for him to do so to enhance his learning process. After the success with Enrica - I believe she has accepted a work offer now as a sales coordinator at a London hotel - I am sure that Matteo will be able to follow her steps if he puts as much effort and dedication as I feel he will do. I very much look forward to hearing from you.” Best Wishes Araceli
The HR Manager – Meliá White House Hotel – scrive:
"Cristina has done an excellent job in our department over the past 6 months. She has demonstrated continuous commitment, dedication, hard work and professionalism throughout her internship with us and was highly regarded by all colleagues and team members. She has contributed to our team with her friendly personality, her language skills, her professional experience and knowledge, and her aptitude to continuously develop and progress further. It has been a pleasure working with her and more so, to observe and be part of her progression over the past few months, and I am confident that she will continue developing her skillset with the same dedication and professionalism. I would strongly recommend her to any future employer, and I am certain that she will be a valuable asset to any team that she will join in the future." Denise Muehe
Christina; scrive: Caro Stefano, ti scrivo perche vorrei esprimere la mia opinione sulla V edizione del Master in Hospitality and Hotel Management della Camera di commercio.
Subito dopo la parte d'aula, mi è stata offerta la posizione di HR trainee presso il Melia White House Hotel (Solmelia Group 4 stars de luxe). In tale posizione, ho avuto modo di vedere diversi aspetti delle risorse umane come l'amministrazione del personale, il recruitment e la formazione. Inoltre, il contatto con professionisti di un certo livello e con una realtà multiculturale e dinamica come il Melia, mi hanno permesso di imparare moltissime cose e di fare un’esperienza professionale e personale straordinaria. Voglio ringraziare il Master e soprattutto Stefano Potortì e Stefano Ligi per la professionalità ed il supporto che mi hanno sempre dimostrato, per avermi fatto vivere un’esperienza unica che mi ha letteralmente aperto la mente a nuovi orizzonti.
Enrica has spent her first few days at the hotel getting to know the hotel (company induction), the team (team introductions) and reading the generic standards of the hotel (answering phones, email etiquette, etc). She has also been reading the 51 Buckingham Gate and CP manuals to get to know the product and has spent one-to-one time with each of the members of the sales team. She has already starting working with the team in some sales related projects such as competitor rate shopping (on the phone with a given script), assisting with the preparation of documents for sales visits including updating the list of appointments for my next sales trip and helping with the Opera database. She is a very pleasant girl and already adding value to the team as is eager to learn. Obviously hotels are totally new for her so there is a lot for her to learn but I trust that within the next few weeks she will be able to demonstrate understanding of the sales and marketing function within a hotel.
Morena worked for the first week in our amenities, delivering VIP supplements to the rooms, etc. She has just completed her cross training in all departments in the hotel and is now concentrating on the on-the-job training. She seems a little overwhelmed by the size of the hotel, but the fact that she is here and shows great interest and enthusiasm speak good for her and shows how passionate she is about the job. She integrated well, she looks to be comfortable shadowing someone.
Tinì and Angela are working well and have fitted in to both of their teams well. Tinì does need to develop her English a little more, but other than that all is well from our end so hopefully they are also enjoying their experience here.
The feedback I have from our Food and Beverage manager is that Elio is settled in very well. He is very reliable, always punctual and a great team player, so it’s all good news from us!
Bruno is doing well and is giving us support. Of course he needs step by step to be confident with the matter and sales activities. Actually he demonstrate a positive attitude and a proactive cooperation.