Master in hospitality and Hotel Management

The Director of Sales - 51 Buckingham Gate Hotel, scrive:
"Dear Mr. Ligi Thank you very much for your email and I am sorry if I didn't receive your previous one earlier. I would be delighted to continue our partnership on having one of your graduates on an internship. I really enjoyed having Enrica with us for the last few months and I feel that both Enrica and myself, as well as the rest of the Sales and Marketing team found her internship very rewarding and of incredible help to us. Furthermore, I found Matteo a very good candidate and I shall be responding to his email today confirming that I will be very happy for him to join us as soon as he finds it suitable with a 3 month internship and if we wish to extend the period I will be happy for him to do so to enhance his learning process. After the success with Enrica - I believe she has accepted a work offer now as a sales coordinator at a London hotel - I am sure that Matteo will be able to follow her steps if he puts as much effort and dedication as I feel he will do. I very much look forward to hearing from you." Best Wishes Araceli

Christina write:
Dear Stefano, I am writing because I would like to give my opinion about the Master in Hospitality and Hotel Management which I think it has been a great opportunity for me.
During the first month of lectures I had the opportunity to meet great professionals, people passionate about their jobs and able to catch your attention and to feed you with their passion and experience.
After the course, Melia White House Hotel (Solmelia Group) offered an internship as Human Resources Trainee. In this position, I have been dealing with different tasks in a HR department such as administration, recruitment and training. I have been learning a lot and I also feel I have been improving both personally and professionally.
After the course, Melia White House Hotel (Solmelia Group) offered an internship as Human Resources Trainee. In this position, I have been dealing with different tasks in a HR department such as administration, recruitment and training. I have been learning a lot and I also feel I have been improving both personally and professionally.
This Master has been an amazing experience which I suggest to people who want something more in their life, people who want to change. It is challenging but it is also great!!!

Irma D'Alessandro writes: "Hi Stefano and happy new year you too. The internship is going very well, thanks so much. I will finish on 7th February and in few days my company supervisor is going to tell me regarding the job. My feedback is very positive. This certainly is an experience that I suggest to do to anyone who would like working in the Hospitality sector. During the first month, we had the opportunity to face with lecturers who are real professional men and available also after the lecture period. The hotels are the top one, all of them really high-level and famous hotels, which are known worldwide. From my side I am very enthusiastic. In the hotel where I am doing the internship I found people who are able to hold positions which have been given. My colleagues do not consider me as a trainee, but as a real employee; it means I am learning in a good way. The important thing is the reliability and respect for others. I think that attending this Master, many opportunities are going to be open. Bye and see you soon, Irma."

Antonio Cappella writes: "Hi Stefano, happy new hear. How are you? And how are your businesses going? The Master's lecture and lecturers gave me the keys in order to understand how managing staff, promoting and putting into action a hotel organisation; and in this on-field experience I compare the theory and professionalism that has been given in class with the management decisions, staff work and company policies where I am doing the internship, analysing deficiency and potentiality. Good luck. Antonio."

Luca Basilico says "I found the Master course to be both stimulating and formative. In fact, it also provided significant opportunities for participants to debate industry practice with experienced lecturers and industry specialists. Furthermore, genuine support by Stefano and his team has been invaluable to all students. I am very pleased to start working for Wyndham Grand London Chelsea Harbour that suits my particular needs for my internship. This course meets your needs and expectations and I would recommend this Master course for all future hospitality career minded people as they will give you a firm basis."

Barbara D’Ovidio says "This master has been a positive experience for me both for working and for the human level. In addition to having followed the lessons in English, useful for entry into an international business, I met interesting people and new friends with whom I shared expectations and experiences as well. Moreover, at the end of the Master, I was offered an excellent opportunity to work that allowed me to practice what I learned during the course and know an eclectic and tight-knit team thanks to whom I have opened the doors to work with good career opportunities";

Ciro Campitiello, writes to the Project Manager Stefano Potorti "Hello Stefano, I'm Ciro, one of the students who attended the Master that you organized last June. I am writing to let you know that after the training period of 6 months at the Sheraton Park Lane, where I worked as Sales Coordinator I have been employed. The position I was offered was as Business Development Executive for the Sheraton Heathrow Hotel. I wanted to thank you for everything because without the Master I would not have had the opportunity to work for a company as Sheraton";

Biagio Gaeta says "I attended the first edition of the master and it was an incredible experience that has brought me much luck. The course was very useful because it had a practical footprint. All teachers are professionals. For this reason they are much more focus to give us "tips" rather than technical definitions."

The HR Manager - Meliá White House Hotel, scrive:
"Cristina has done an excellent job in our department over the past 6 months. She has demonstrated continuous commitment, dedication, hard work and professionalism throughout her internship with us and was highly regarded by all colleagues and team members. She has contributed to our team with her friendly personality, her language skills, her professional experience and knowledge, and her aptitude to continuously develop and progress further. It has been a pleasure working with her and more so, to observe and be part of her progression over the past few months, and I am confident that she will continue developing her skillset with the same dedication and professionalism. I would strongly recommend her to any future employer, and I am certain that she will be a valuable asset to any team that she will join in the future." Denise Muehe

Christina; write:
Dear Stefano, I am writing because I would like to give my opinion about the Master in Hospitality and Hotel Management which I think it has been a great opportunity for me. During the first month of lectures I had the opportunity to meet great professionals, people passionate about their jobs and able to catch your attention and to feed you with their passion and experience. After the course, Melia White House Hotel (Solmelia Group) offered an internship as Human Resources Trainee. In this position, I have been dealing with different tasks in a HR department such as administration, recruitment and training. I have been learning a lot and I also feel I have been improving both personally and professionally. This Master has been an amazing experience which I suggest to people who want something more in their life, people who want to change. It is challenging but it is also great!!!

Enrica has spent her first few days at the hotel getting to know the hotel (company induction), the team (team introductions) and reading the generic standards of the hotel (answering phones, email etiquette, etc). She has also been reading the 51 Buckingham Gate and CP manuals to get to know the product and has spent one-to-one time with each of the members of the sales team. She has already starting working with the team in some sales related projects such as competitor rate shopping (on the phone with a given script), assisting with the preparation of documents for sales visits including updating the list of appointments for my next sales trip and helping with the Opera database. She is a very pleasant girl and already adding value to the team as is eager to learn. Obviously hotels are totally new for her so there is a lot for her to learn but I trust that within the next few weeks she will be able to demonstrate understanding of the sales and marketing function within a hotel.

Morena worked for the first week in our amenities, delivering VIP supplements to the rooms, etc. She has just completed her cross training in all departments in the hotel and is now concentrating on the on-the-job training. She seems a little overwhelmed by the size of the hotel, but the fact that she is here and shows great interest and enthusiasm speak good for her and shows how passionate she is about the job. She integrated well, she looks to be comfortable shadowing someone.

Tinì and Angela are working well and have fitted in to both of their teams well. Tinì does need to develop her English a little more, but other than that all is well from our end so hopefully they are also enjoying their experience here. The feedback I have from our Food and Beverage manager is that Elio is settled in very well. He is very reliable, always punctual and a great team player, so it’s all good news from us!

Bruno is doing well and is giving us support. Of course he needs step by step to be confident with the matter and sales activities. Actually he demonstrate a positive attitude and a proactive cooperation.