The Italian Chamber of Commerce is pleased to introduce the X edition of the Master in Hospitality and Hotel Management.

During the last few years, the hospitality sector has been subject to numerous significant changes. Increasing competition has forced people working in this sector to find new elements which guarantee them the chance to overcome this competition. Obviously, nowadays, these outstanding elements are human resources. Even though there are rumours about a possible unemployment crisis in this sector, the reality is that this kind of crisis is likely to happen just for not qualified employees. As a matter of fact, the market is constantly seeking people featuring a new concept of hospitality.

The Master in Hospitality and Hotel Management aims to teach students various skills, such as professional, methodological, problem-solving, social and management skills. The capability to respond with efficiency to a market constantly changing is nowadays a necessity for every manager.

This Master features an innovative curriculum that reflects the dynamic and pervasive nature of management itself. The programme will enhance participants' knowledge of diverse commercial aspects of hospitality management and provide them with the tools, skills and perspectives necessary to forge their own global hospitality strategies. The Master aims to give its students the most competitive and accurate vision of the sector – that is why all the professors who participate in the MA are already professionals operating in the British market, which is renowned to be the most exciting and fastest-growing area of the world. The teaching approach will be practical and interactive, in order to give students a complete vision of the hospitality sector. Visits to important hotels will also be part of the programme.

As a matter of fact many of the students of previous intakes found a job within 3 months of the end of their training programme.

PARTNERS

Testimonials

Lilla Maniscalzo
I am Lilla, I was a Master student (7th edition). I just wanted to let you know you that my internship at Club Quarters went very well. The managers were fantastic and I learnt a lot. Unfortunately they did not have any job opportunities at the end of my internship so I had to look for a new job and I got one! Today was my first day of a three month internship at the Grange St Paul’s in the guest relations department. I will also be working with Alice. Hopefully everything will go well and they will hire me at the end of the internship. I am still in touch with my colleagues at Grand. They are amazing people, when they found out about my new job they were very happy and they even bought me a cake and a card.

Sonia Travaini:
Hello, I am sending you a brief feedback of the internship I am presently doing at the Millennium Knightsbridge Hotel. After an intensive month of lectures, the internship made me realize the added value of this Master. I work for the Sales and M&E department of this prestigious hotel. The other members of staff made me feel integrated in hotel life as soon as I arrived by trusting me with challenging tasks. They also took into account the fact that I am an intern and my main goal is therefore to learn as much as possible and obtain new skills to help me evolve in this sector. Practical experience is the best way to mature professionally and I believe that an internship like the one I am doing now is a key tool to achieve this goal. Obviously it is very important to be motivated and determined…but this is relevant to all fields.

Stefano Carta:
I found the Master in Hospitality very interesting and stimulating, especially because you can meet and confront with experienced lecturers and industry specialists. Furthermore, Stefano and his team have been very helpful and detail oriented. After the course, Millennium Mayfair (Millennium and Coptorne Hotels and Resorts) offered an internship as Food and Beverage Trainee that enhances my background and gives me a full insight of Hospitality.

Irma D'Alessandro writes: "Hi Stefano and happy new year you too. The internship is going very well, thanks so much. I will finish on 7th February and in few days my company supervisor is going to tell me regarding the job. My feedback is very positive. This certainly is an experience that I suggest to do to anyone who would like working in the Hospitality sector. During the first month, we had the opportunity to face with lecturers who are real professional men and available also after the lecture period. The hotels are the top one, all of them really high-level and famous hotels, which are known worldwide. From my side I am very enthusiastic. In the hotel where I am doing the internship I found people who are able to hold positions which have been given. My colleagues do not consider me as a trainee, but as a real employee; it means I am learning in a good way. The important thing is the reliability and respect for others. I think that attending this Master, many opportunities are going to be open. Bye and see you soon, Irma."

Luca Basilico says "I found the Master course to be both stimulating and formative. In fact, it also provided significant opportunities for participants to debate industry practice with experienced lecturers and industry specialists. Furthermore, genuine support by Stefano and his team has been invaluable to all students. I am very pleased to start working for Wyndham Grand London Chelsea Harbour that suits my particular needs for my internship. This course meets your needs and expectations and I would recommend this Master course for all future hospitality career minded people as they will give you a firm basis."


>> To read all the testimonials, click here

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Master structure

1. The MA will last 4 or 7 months and will be divided into two terms. There will be a first month of tuition, followed by an internship of a minimum of 3 months up to 6 months. The classes will start in May (17th May 2012– 12th June 2012).
2. . The first term of the MA consists of about 180 hours of classes plus 20 hours of individual study. The second term will require, for all the students, at least 500 hours internship during a minimum of 3 month period.
3. The classes are structured as follows:
a. Tourism Marketing and Communication;
 b. General Accountancy;
 c. Food & Beverage and Sales Management;
 d. Reservation;
 e. Congress & Events Management;
 f. Leadership;
 g. Managing and evaluating human resources;
 h. Front of the house management;
 i. Hospitality Law;
 l. Case Histories.
4. Students will be supported throughout the classes for a constant learning and to get prepared to the internship, which will provide valuable experience departing from an on-the-field point of view.
5. Students are provided professional help through aimed coaching by the tutor of the course.
6. Courses are conducted predominantly in English.
7. The internship takes place at the end of the initial lecture period according to the availability of the hosting companies.
8. This course requires a time attendance of 75% of the lectures. The classes will take place from Monday to Friday from 9.00 to 13.00 and from 14.00 to 18.00; on Saturday from 9.00 to 13.00.

Professor Staff

The professors’ staff is composed by professionals of the sector, who are currently working in the field. The teaching approach will be interactive and dynamic, in order to give students the opportunity to discuss the field during the lectures.

Internship

Every student is supposed to attend to a 500 hours internship, with which the student will acquire a unique recognised experience. All the candidates will have to deal with international and Italian realities of the hospitality sector. Some of the companies who hosted the students during the previous editions were: Marriot, Hyatt, City Inn, Sol Melia, Millennium, The Rocco Forte Collection, Hilton, Baglioni Hotels, Una Hotels.

Address of the course:

London

Application form

Close number candidates: 25 candidates.
The application fee (with the possibility to pay by instalment at zero interest) is GBP 3.400 + VAT (20%) and it includes:
a. lecture material provided in digital format;
b. lectures;
c. tutor assistance;
d. personalized placement service;
e. complimentary accommodation in London during the first term of MA ( classes);
f. complimentary return flight to London ( either from Rome or Milan);
g. complimentary transfer to the accommodation from London airport.

A certain number of scholarships will be granted for the participation to the MA.

Applicants should complete and submit the application using the online application form. The applicants will be selected on the basis of written tests and interviews.

Admission & Scholarships

The MA has a maximum closed number of 25 candidates, selected among applicants holding a diploma or a degree. Advantages to be admitted to the MA will be: knowledge of English, IT literacy and availability to relocate both within Italy and abroad. Students must not be older than 32 years old.

To apply to the entry test candidates have to pay an administrative fee of £ 35.00 (plus £2.50 bank fees). The administrative fee will be refunded to the students who will participate for the MA. The administrative fee will not be refunded if the candidate decides not to enrol for the MA. In order to apply for the MA, applicants should send the application form, a covering letter in English and an English version of their CV by email to master@italchamind.org.uk The payment should be made by a bank transfer to: Italian Chamber of Commerce and Industry for the UK – No. 20509450 – Sort Code. 20-36-47 – BIC: BARCG22 – IBAN: GB90BARC20364720509450. Please send a receipt of the payment by fax (or preferably, by scan attachment emailing to e-mail to master@italchamind.org.uk) to the Italian Chamber of Commerce

To participate in the allocation of the 15 scholarships available of £480 each (VAT included), applicants need to send, alongside the above stated documents, an income tax return self-certification. In order to participate in the first turn of selection, applicants need to send the above stated documents by the 3rd February 2012. After this deadline, a first ranking will be drafted and 6 applicants will be granted a partial scholarship. There will be then a second turn of selection for those who have sent their application by the 2nd March 2012 and have not participated in the first selection. After this second deadline, a second ranking will be drafted and other 5 applicants will be granted a partial scholarship. The third turn of selection will be intended for those who have sent their application by the 6th April 2012 and have not participated in the previous selections. The selection for the scholarships to be granted includes two written tests (general knowledge and English) to be held over the internet. The organisation reserves the right of conducting a further interview in English.

Applicants granted a scholarship will be contacted by the Italian Chamber of Commerce for the UK for the payment details. Applicants judged eligible but not awarded a scholarship will be still entitled to enroll for the MA. The last deadline for the submission of the application is the reaching of the maximum number of participants. Considering that there is a limited number of places, the Italian Chamber of Commerce for the UK reserves the right of accepting or rejecting applications. Because of the limited number of participants, in case of the same outcome of the selection tests, the earliest application will be considered successful.

The successful candidates who will be admitted to the MA should pay a deposit of £ 500 (included VAT and not refundable if you decide to not attend the Master any more) to the Italian Chamber of Commerce within 48 hours from receipt of acceptance notice. (please send a receipt of the payment by fax to 0044 (0)207 4958194 or, preferably, by scan attachment emailing to master@italchamind.org.uk).

The rest of the payment (full amount or first instalment) should be done within 15 days from receipt of admission confirmation; the payment should be made by a bank transfer to: Italian Chamber of Commerce and Industry for the UK – No. 20509450 – Sort Code. 20-36-47 – BIC: BARCG22 – IBAN: GB90BARC20364720509450. Please send a receipt of the payment by fax to the Italian Chamber of Commerce or, preferably, by scan attachment emailing to master@italchamind.org.uk). All bank fees have to be paid by the participants.

Contacts

Stefano Potortì
Senior Consultant

The Italian Chamber of Commerce and Industry for the UK
1, Princes Street London W1B 2AY
Tel. +44 (0)207 495 8191
Fax +44 (0)207 495 8194
master@italchamind.org.uk

MEDIA PARTNERS